Cividesk is offering our new user class on the Fundamentals of Contact Management this Wednesday, March 7th from 1 - 3 pm MT (3 - 5 pm ET). Click here for more information and to register. Class size is kept small to allow for questions, and classes do fill up, so we recommend registering soon!
This is an excellent introduction to contact management for those who are new to CiviCRM or require more formal instruction.